"Exception EOleSysError in module GPReports.exe at 00074879. Error accessing the OLE registry."

ISSUE:  Receiving "Exception EOleSysError in module GPReports.exe at 00074879. Error accessing the OLE registry." when trying to print report using GP Reports Viewer.  Issue reported on all reports on a particular computer, but only some (not all) computers.

Another variation of the error message:

 "Exception EOleSysError in module GPReports.exe at 0005E4BD. Error accessing the OLE registry."

SOLUTION:  Please follow the steps below:

• Exit Dynamics GP.
• Launch Dynamics GP by right clicking on the shortcut and selecting ‘Run as administrator’.
• Go into GP Reports Viewer and print a report.
• If there are any errors, please send us the details. 
• If there were no errors, exit Dynamics GP.
• Launch Dynamics GP regularly (without ‘Run as administrator’) and print a report using GP Reports Viewer.

ADDITIONAL INFORMATION: This error can be avoided in the future by installing GP Reports Viewer as the local built-in administrator and running a report in GP Reports Viewer while still logged in as the local built-in administrator.

SOURCE:  Support tickets 1192, 1197

KB ARTICLE:  20886163

LAST UPDATED:  January 15, 2016