Knowledge Base

Issues and resolutions from past support tickets

• Create GP Reports Viewer log file
• Error creating shared memory (87) when printing reports
• "Remove range operation in 'GPRV_POP_PrintDocList_TEMP' failed accessing SQL data" when printing PO
• Is GP Reports Viewer compatible with Dynamics GP 2013 R2?
• Can I try GP Reports Viewer with the sample company in Dynamics GP 2013?
• Error message "The permissions granted to user “Domain/User” are insufficient for performing this operation"
• Users receive "Catastrophic failure" error after printing report
• "Invalid argument provided" error when printing a Crystal Report based on a stored procedure
• "Procedure trigger registration failed..." error when launching Dynamics GP 2010 R2
• Cannot see shortcut details after they are saved
• Steps to create a GP Reports Viewer Debug Log File
• "This field name is not known" error when running report
• "Failed to retrieve data from database. Details: [Database Vendor Code: 911]" when printing Crystal report
• Additional menu showing same report twice
• "A get/change operation on table 'GPRV_Trigger_Param' could not find a record." error when creating a shortcut
• "Login failed. Details: [Database Vendor Code: 18456]" when printing report
• "Login failed. Details: [Database Vendor Code: 233]" when printing Crystal report using GP Reports Viewer
• "Database Connection Error: [Database Vendor code:229]" when printing report using GP Reports Viewer
• Cannot see GP Reports Viewer menu options after installing it
• "Exception EOleSysError in module GPReports.exe at 00074879. Error accessing the OLE registry."
• "Catastrophic failure" error after printing report
• "Access violation at address 0046A807 in module 'GPReports.exe'. Read of address 00000000."