Cannot see shortcut details after they are saved

ISSUE:  A shortcut is created in GP Reports Viewer, however after clicking OK and going back to the GP Reports Viewer - Report Shortcuts window, the details of the shortcut are not shown.  This issue was reported on Windows 2008 Server (64-bit). 

SOLUTION:  This was resolved by changing the Language for non-Unicode programs to English in the regional settings of the server to match the settings of the SQL Server.  

SOURCE:  Support ticket 1318

KB ARTICLE:  21048977

LAST UPDATED:  February 23, 2012

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