Users receive "Catastrophic failure" error after printing report

ISSUE:  Users receive "Catastrophic failure" error after printing report using GP Reports Viewer.  Clicking OK on the error allows the users to continue working.

SOLUTION:  Change the Regional Settings on the computer to English (United States) or English (United Kingdom).

SOURCE:  Support ticket 1525

KB ARTICLE:  23639576

LAST UPDATED:  April 22, 2013

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